Delivery & returns information

AIRWEAVER DELIVERY IS NOW FREE!

NO postage costs, NO packing costs, NO hidden charges.

Delivery times

We aim to deliver all UK orders within 5 working days. Due to circumstances outside our control orders can occasionally take longer to arrive than this but please get in touch via email (sales@airweaver.co.uk) if you have any concerns.

30-day returns guarantee

At Airweaver we pride ourselves in delivering superb quality products. However, in the event that you are unhappy with an item purchased from us, we offer a full refund provided that it is returned unopened in its original packaging and within 30 days.

Should you wish to return an Airweaver product, please email us first at customerservices@airweaver.co.uk stating your order number, product description and the reason for return. We will then issue you with a return ID number so that we can track your return when it reaches us. The customer must pay all postage costs associated with returned goods.

Faulty goods

We take every effort to ensure that all Airweaver products reach their destination in perfect condition. However, should a product arrive damaged or faulty, please follow the above return instructions informing us of the problem and we will be happy to offer you a refund, exchange or replacement.